Shipping policy

Shipping Policy

Thank you for shopping with D’Nari. We are committed to processing and shipping your order as quickly and carefully as possible.

Processing Time

Please allow 1–3 business days for order processing before your order is shipped.

Processing time is separate from shipping/transit time. Orders placed on weekends or holidays will begin processing on the next business day.

Standard Shipping

Standard shipping is $9.95 for orders under $300.

Estimated transit time is 3–5 business days after your order has been processed and handed over to the shipping carrier.

Free Shipping

D’Nari offers free standard shipping on qualifying U.S. orders of $300 or more.

The order subtotal must meet the $300 minimum after any applicable discounts and before shipping charges.

Tracking Information

Once your order has shipped, you will receive tracking information using the email address provided at checkout.

Please allow time for the shipping carrier to update tracking information after your package has been accepted.

Shipping Address

Customers are responsible for providing a complete and accurate shipping address at checkout.

Please carefully review your shipping information before submitting your order.

If you notice an error in your shipping address, contact us at dnarihair@gmail.com as soon as possible.

We cannot guarantee that shipping information can be changed once an order has entered processing or has already shipped.

Carrier Delays

Once an order has been transferred to the shipping carrier, delivery times may be affected by circumstances outside of D’Nari’s control, including weather, holidays, carrier delays, or other service disruptions.

Estimated delivery dates are not guaranteed.

Lost, Stolen, or Delivered Packages

D’Nari is not responsible for packages that are lost or stolen after the shipping carrier confirms delivery.

If your tracking information shows that your package was delivered but you cannot locate it, please first check with household members, neighbors, and the shipping carrier.

You may also contact us at dnarihair@gmail.com so we can assist with reviewing the available tracking information.

Returned Packages

If a package is returned to D’Nari because of an incorrect or incomplete address, refusal of delivery, or another issue caused by information provided by the customer, additional shipping charges may be required before the order can be shipped again.

Questions

For questions regarding shipping or your order, please contact:

D’Nari
Email: dnarihair@gmail.com